IMPORTANT POST REGARDING CORONAVIRUS

IMPORTANT POST REGARDING CORONAVIRUS

For all my brides, I just wanted to answer some of your queries and concerns regarding your wedding booking with myself.

Firstly and foremost I understand that this will be playing on your mind with the number of cases increasing day by day, it is extremely important that we are mindful not only of our own health and safety but that of others.

To some this may be a mild virus for a few days but for others including myself that have underlying health issues especially respiratory problems and low immunity, it is a very real health risk.

I ask that my brides coming in for trials would reschedule their appointment if they have recently travelled (even if they have no symptoms), if anyone has symptoms or been in contact with anyone that has suspected coronavirus.

For my brides who’s wedding day is fast approaching….

My commitment to you remains the same, whilst I am fit and healthy and so are your bridal party, posing no risk to myself, I will be there on your wedding morning to do what I do best, beautify you and your bridal party and ensure you are all calm, relaxed and ready for the ceremony.

If in the event that I become unwell I will notify you as soon as possible and do my upmost to seek out one of my professional colleagues to ensure you are not left without an artist. If I am really unable to do that I will of course reimburse the on the day cost (not the booking fee or trial cost)

I ask that you also make me aware of any people in your bridal party that have recently been abroad or in contact with confirmed cases regardless of symptoms and obviously if anyone is showing symptoms however mild.

As stated in my terms and conditions that at the appointment I have the right to refuse to carry out makeup on anyone that has any symptoms of anything contagious and unless I am made aware before hand.

As a committed professional in the wedding industry, regardless of any pandemic I always aim to keep myself fit, well and germ free so to ensure I am able to attend your wedding morning.

That is why I ask that people always inform me if they are unwell as my role carries the added pressure that I am not going to have to let people down on one of their most important days.

Whilst the government have not as yet put a stop to social gatherings and we are all able to go ahead my terms and conditions that you agreed to on securing the booking remain the same which include that full payment is due by 4 weeks and any cancellations from that time will result in full payment.

Due to the unfortunate situation I will offer to transfer your booking to another date providing I have that date available.

I am lucky that I get to do such a wonderful job and I enjoy every minute of it and whilst is has always been a true passion it IS also my only source of income that I need to provide for my family.

As a wedding industry we are all committed to you and your wedding day and will take all the measures we can to carry out our area of expertise safely and effectively.

I have been intouch with many other professionals photographers, hairdressers and also venues who are alldoing their upmost to remain open and available for your wedding day.

Should any venue feel that they are putting their staff and customers at risk they may have to close, this is where your wedding insurance should cover you (please do read through your wedding insurance policy to see what it covers)

Please try not to panic and to remain as positive as we can in the situation, distance yourself from social media hype and listen to the advice of the nhs and government.

I hope that has made a few things clear and if anyone has any questions at all please do get in touch.

Look after yourselves and your loved ones

Lucie x

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