T & C’s

Terms and conditions

Securing a wedding date

£50 will be required to secure your wedding date, this is a non-refundable/ non transferrable payment that will be deducted from your final balance. By paying that booking payment you are committing to adhere to the following terms and conditions.

Payments

Booking payments are made by bank transfer, trial and balance payments can be made by bank transfer or cash. PayPal, credit/debit card and other forms of payment are not accepted.

Trials

Trials are to be carried out 8-12 weeks before the wedding and are compulsory for the bride.

All trials are held at my studio in Leyland, street parking is available outside the studio I ask that you park respectfully of other neighbours.

I ask that you refrain from bringing children to the studio for your trial appointment and due to the space only bring one accompanying adult.

Ideally these are held midweek between 9 and 2 as weekends are extremely limited.

Please allow 2 hours for your bridal trial.

If you do require a Saturday trial please be aware these are limited and booked months in advance and are strictly for the bride only, bridesmaids and mother of the bride/groom must be taken midweek.

The trial price will be taken in full at the time of the trial either by cash or bank transfer.

If you are having a trial WITHOUT securing your date please note that the date may be booked in the time before your trial.

Your trial is the time to perfect your look and time is allowed to make adjustments until you are happy. If for any reason you decide not to go ahead with the wedding date, the trial is still required to be paid for in full and the payment for securing your date will not be refunded.

Travel and Parking

Travel within 15mile radius of PR25 is included, outside that travel will be charged at 50p per mile.

Travel over 1 hour or earlier than 5am set off may incur additional charges for loss of earnings due to travel.

Please ensure there is somewhere for the makeup artist to park which is close by as she will be carrying equipment.

Any parking charges must be paid for by the client.

For destinations over an hours travel or an extremely early start accommodation may need to be provided, the cost for this must be covered by the client.

For International destinations, travel, transfers, accommodation and insurance must be paid for.

Cancellations

Bookings for wedding makeup are usually made well in advance of the actual wedding date, late cancellations are almost impossible to re sell and for that reason the following conditions apply.

In the event you need to cancel your wedding the deposit to secure the date will not be refunded, if you have had your trial this also will not be refunded, as the service has already been provided.

If you need to cancel the wedding less than 12 weeks before 50% of the wedding price must still be paid

If you need to cancel the wedding less than 8 weeks before 75% of the wedding price must still be paid

If you need to cancel less than 4 weeks the full amount will still need to be paid

The balance is required to be paid 4 weeks before the wedding, any late payments may result in extra costs.

In the unlikely event that the makeup artist is unable to attend the wedding due to illness a replacement makeup artist will be assigned and any extra costs will be covered by us on receipt of a professional invoice from the new makeup artist.

Changes to bridal bookings

ALL CHANGES NEED TO BE REQUESTED IN THE FORM OF AN EMAIL TO mail@luciemua.co.uk

Changes to the venue or location that makeup will take place may result in extra charges being made.

Please note my minimum numbers for bridal make up are as follows

Bride plus 2 only available Mon – Thurs

Bride plus 3 only available Mon – Fri

Bride plus 4 is the minimum booking for Sat and Sun weddings

Any agreement to do groups smaller than the minimum numbers is at my discretion.

Changes made to the number of makeup, if there are less people than the minimum or agreed number at time of booking the full price will still be charged.

Adding on extra people/ larger bookings/early ceremony times may require an extra makeup artist and extra charges will apply.

Time

Please ensure prior to makeup appointments that you are makeup free (skin will be prepped), have brushed your teeth, put in your contact lenses, had sufficient food and drink and made any relevant phone calls.

All the above take time that is allowed for makeup application resulting in me having to rush your service or making me late for another client.

For all treatments, if you are running late this will result in your service being rushed or cut short and may even result in the treatment not being carried out, yet still charged for.

Lashes

Strip lashes are included in bridal prices however this is for the person having their makeup applied, they are not for other people who are applying their own makeup. Lashes are applied with latex glue for easy removal if you suffer with a latex allergy please inform the artist.

Prices

Prices are subject to change.

If you have been given a quote and your deposit to secure the date has been made, then should prices change, your quote will not be affected.

If you have been given a quote and have NOT paid the deposit to secure the date, should the prices change your quote will be honoured for 2 days, after that the original quote will be void and you will be charged at the new prices.

Please note my prices are very reasonable for the quality of my work and the range of products in my kit. Prices also include time for travel, unsociable hours, advertisement, correspondence and paper work.

I will aim to fit in to budgets etc, if this is made clear on first enquiry. If I am able to offer any discounts this will be at my discretion, please do not try to barter on price.

Working conditions

Adequate space, lighting and heating is required. I have a chair that I will bring along on wedding mornings to ensure you are the right height but will require a flat surface or table to set out my products.

For health and safety reasons children and pets remain the responsibility of the client, if any products or equipment are damaged by a child or pet the client must be prepared to replace such items.

Allergies

Please ensure you make the makeup artist aware of any allergies and illnesses that may cause a reaction from any cosmetic product being applied, should you fail to mention this prior to treatment then the makeup artist will not be held responsible for any reactions.

The makeup artist has the right to refuse treatment to anyone suffering from anything that with compromise the health and safety of her products, tools or herself for example cold sores, conjunctivitis etc

If the makeup artist has already arrived at the appointment before this is discovered then the FULL price of the treatment plus any extra travel charges will still need to be paid.

Smoking

Smoking including the use E-cigs/Vapes are not permitted during the makeup session or in the vicinity of the artist or her kit.

Illness

If you OR ANY member of your household has been unwell with anything that is contagious such as flu or sickness and diarrhoea, please inform me PRIOR to the appointment. I have the right to refuse treatment and should the appointment not be able to be rebooked the full treatment price will still need to be paid.

Photographs

If time allows I may ask to take photographs these may be used on social media and my website.

No wedding trial or wedding pictures will appear on social media prior to the wedding.

I am happy for your photographer to take photos of me at work, I do ask that you credit such photos.

Also once you have received your professional photos back, if you are happy for me to display them on my website then please email me a decent resolution copy to mail@luciemua.co.uk

If professional photos or own photos are not to be used please ensure this is made clear and a note is made.